Shipping Policy

🚚 Shipping Policy – RKB SALES

At RKB SALES, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and ship orders.


πŸ“¦ Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unavoidable circumstances, processing may take additional time. Customers will be informed accordingly.


πŸš› Shipping Method

  • We ship orders through trusted courier partners to ensure safe and timely delivery.

  • Tracking details will be shared once the order is dispatched.


⏱ Estimated Delivery Time

  • Within Gujarat: 2–4 business days

  • Rest of India: 4–7 business days

Delivery time may vary depending on location, courier service, weather conditions, or other unforeseen factors.


πŸ’° Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout or informed before order confirmation.

  • Any additional charges such as remote area fees (if applicable) will be communicated in advance.


πŸ“ Shipping Address

All orders are dispatched from our registered business address:

RKB SALES
3rd Floor, Hall No. 02, Block No. 627,
Rajmahal AC Hall, Puna Kumbariya Road,
Sita Nagar Chowk, Punagam,
Surat, Gujarat – 395010, India


🧾 Incorrect or Incomplete Address

  • Customers are responsible for providing the correct and complete shipping address.

  • RKB SALES will not be responsible for delays or non-delivery due to incorrect address details.


πŸ“¦ Damaged or Missing Packages

  • If your package arrives damaged or items are missing, please contact us within 24 hours of delivery with proper unboxing video and images.

  • Complaints raised after 24 hours may not be accepted.


πŸ” Return-to-Origin (RTO)

If an order is returned due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery

Re-shipping charges will be applicable.


πŸ“ž Contact Us

For any shipping-related queries, feel free to contact us:

Email: rkbsales.business@gmail.com
Business Address: Surat, Gujarat, India