Privacy Policy

Effective Date: Nov 14, 2025

At RKB SALES, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you visit our website or make a purchase from us, either online or offline.

1. Information We Collect

a. Personal & Business Information

When you interact with our website or place an order, we may collect the following information:

  • Contact Information: Business name, contact person name, email address, phone number, billing and shipping address

  • Payment Information: Details required to process payments securely

  • Account Information: Login credentials if you create an account on our website

  • Business Details: GST or tax-related information (if applicable)

b. Device Information

We may automatically collect certain technical information, including:

  • Technical Data: IP address, browser type, operating system, time zone

  • Usage Data: Pages viewed, time spent on the website, and referring URLs

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website performance. You may manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: Processing orders, shipping products, and issuing invoices

  • Customer Support: Responding to inquiries and providing assistance

  • Marketing Communication: Sharing catalogs, offers, and business updates (subject to your preferences)

  • Website Improvement: Analyzing usage patterns to improve functionality

  • Security: Preventing fraud, unauthorized access, and misuse

3. Sharing Your Information

We do not sell or rent your personal or business information to third parties. Information may be shared only with:

  • Service Providers: Logistics partners, payment gateways, and technical service providers for business operations

  • Legal Authorities: When required by law or to protect our legal rights

4. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information. While we take strong measures to secure data, no online transmission or storage system can be guaranteed to be completely secure.

5. Your Rights and Choices

You have the right to:

  • Access & Update: Review or update your personal or business information

  • Opt-Out: Unsubscribe from marketing communications

  • Delete: Request deletion of your data, subject to legal and regulatory obligations

To exercise these rights, please contact us using the details below.

6. Children’s Privacy

Our website is intended for business users only and is not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We recommend reviewing this policy regularly.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Phone: +91 94798 58970
Email: rkbsales.business@gmail.com